FAQ

TheValu uses advanced AI technology to analyze your spending habits, credit usage, and financial goals. By providing personalized insights, we help you identify areas where you can save money, pay down debt more effectively, and optimize your financial health over time.

The AI will give you insights into categories like budgeting, spending trends, credit card usage, and even debt repayment strategies. These insights are tailored specifically to your linked financial accounts, helping you make smarter financial decisions.

Absolutely! TheValu's AI analyzes your cash flow and spending patterns to suggest ways to set aside money for savings, whether it’s for short-term goals or long-term investments.

If you've forgotten your password, click on the "Forgot Password" link on the login page. You'll be prompted to enter your registered email, and a password reset link will be sent to you.

You can update your personal information by logging into your account and navigating to the 'Account Settings' section. From there, you can change your email address, phone number, or any other personal details.

If you're having trouble logging in, double-check that you're using the correct email and password. If you've forgotten your password, you can reset it through the "Forgot Password" option. If the issue persists, contact our support team for further assistance.

You can earn coins by completing financial actions that improve your financial health, such as linking new accounts, completing your profile, or using our budgeting tools. These coins can be redeemed for real-life rewards like gift cards.

Coins can be redeemed for a variety of rewards, including Amazon gift cards and other perks. The more financially responsible actions you complete, the more coins you'll earn!

No, the coins you earn on TheValu don’t expire, so you can save them up and redeem them whenever you’re ready!

Yes, you can connect multiple bank and financial accounts to TheValu, allowing our AI to provide even more accurate and personalized insights into your financial health.

Yes, TheValu uses bank-level encryption to ensure that your financial information is secure at all times. We prioritize your privacy and security in everything we do.

You can reach out to our support team via email at support@thevalu.com or use our in-app chat for any inquiries or technical issues you might face.